Privacy Policy for Bravo Mind Psychiatry PLLC

Effective Date: 10/08/2024

At Bravo Mind Psychiatry PLLC, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Contact details (phone number, email address, mailing address)

  • Date of birth

  • Government issued photo identification and/or Birth Certificates

  • Health insurance information

  • Medical history or health details shared for scheduling appointments or inquiries

  • Social History for scheduling appointments or inquiries 

  • Credit Card/Payment information

b. Non-Personal Information:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies

c. Sensitive Information: We collect health-related information only to provide healthcare services and comply with legal requirements.

2. Purpose of Use

We use the information collected for the following purposes:

  • To Provide Services: Scheduling appointments, responding to inquiries, and delivering healthcare services.

  • Communication: Sending appointment reminders, health updates, or administrative information.

  • Improving User Experience: Enhancing our website functionality and tailoring content to user preferences.

  • Legal Compliance: Ensuring compliance with applicable laws and regulations.

  • Billing and Insurance: Processing payments and verifying insurance eligibility.

3. Disclosure of Information

We may disclose your information under the following circumstances:

a. With Your Consent: We will share your information with third parties only with your explicit consent.

b. To Healthcare Providers: Sharing necessary health-related information with other healthcare professionals involved in your treatment.

c. With Service Providers: Third-party vendors who assist us with services like website hosting, payment processing, or analytics. These vendors are bound by confidentiality agreements.

d. Legal Obligations: Disclosing information to comply with legal requirements, court orders, or subpoenas.

e. For Safety Reasons: Sharing information if necessary to protect the health, safety, or rights of others or to prevent fraud.

4. Security Practices

We employ reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encryption: Ensuring sensitive data is encrypted during transmission.

  • Access Controls: Limiting access to personal data to authorized personnel only.

  • Regular Audits: Performing regular security assessments of our systems.

  • Data Retention: Retaining personal information only as long as necessary for the purposes outlined.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Withdraw consent for certain data processing activities.

  • Request the deletion of your personal information, subject to legal and contractual obligations.

  • File a complaint with the appropriate data protection authority.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality.

  • Analyze site usage for improvement.

You can control cookies through your browser settings, though disabling them may limit some website features.

7. Third-Party Websites

Our website may contain links to third-party websites, which are HIPAA compliant. However, we are not responsible for the privacy practices of these websites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us:

Bravo Mind Psychiatry PLLC
4405 7th Ave SE, STE 200, Lacey, WA 98503-1055
210-201-2656

Thank you for trusting Bravo Mind Psychiatry PLLC with your healthcare needs. Your privacy is our priority.